About this opportunity
If you are a Technical Support Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will provide technical support for customers and internal stakeholders, helping ensure the successful deployment, operation, and maintenance of software and system solutions. You will troubleshoot complex technical issues, collaborate across teams, and contribute to delivering reliable, innovative solutions that support our customers' operational success. This position offers the opportunity to work with a diverse range of technologies, including networking, databases, scripting, and industrial automation systems, while developing your expertise in a collaborative and inclusive environment.
In This Role, Your Responsibilities Will Be:
Provide technical support for software, network, and database-related issues.
Troubleshoot and resolve customer-reported incidents while ensuring a high level of service.
Create SQL queries and scripts to support diagnostics, automation, and system performance.
Collaborate with internal teams and customers to deliver effective technical solutions.
Maintain technical documentation and contribute to continuous improvement efforts.
Who You Are:
You identify and seize new opportunities. You identify and create the processes necessary to get work done. You build and deliver solutions that meet customer expectations.
For This Role, You Will Need:
Knowledge of networking concepts and experience configuring firewalls, routers, NAT, and network routing environments.
Ability to create, execute, and troubleshoot SQL statements.
Experience with scripting technologies such as Shell scripting, Windows Batch, JavaScript, or Python.
Intermediate English communication skills, both written and verbal.
Strong analytical and problem-solving skills with attention to detail.
Ability to manage multiple priorities and collaborate effectively in a team environment.
Commitment to delivering high-quality technical support and customer-focused solutions.
Preferred Qualifications That Set You Apart:
Experience working with SCADA systems.
Knowledge of database administration and maintenance, including Microsoft SQL Server, Cassandra, or PostgreSQL.
Familiarity with industrial communication protocols such as OPC, Modbus, or similar technologies.
Experience working with REST APIs and system integrations.
Exposure to industrial automation, process control, or operational technology environments.
Interest in continuous learning and expanding technical expertise across multiple technologies.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives, because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Job details
How this role compares
Computed from every other active Controls Engineering role in our database, not just this employer's listings.
We currently track 496 comparable Controls Engineering roles across 18 employers.
Salary context
36 of 496 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 496 comparable roles
+ 38 more countries
Seniority mix
139 of 496 peers have a known seniority level
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
Or follow every new Controls Engineering job, narrowed by PLC/SCADA platform, location and employer: set up a job alert.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.