About this opportunity
Dematic Corporation is now hiring a Regional Field Service Technician 4 with a controls focus. Under the direction of the Field Service Manager, this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customer's facility, this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America, preferably by an airport for travel. Overtime and occasional weekend work may be required. This role will be 100% travel.
We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: Logistics and Supply Chain Careers at Dematic
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $38 to $42.50 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do In This Role:
Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls.
Participates in training customers on semi-complex products and services.
Perform installation/adjustments on PLCs, sensors, etc. using controls software from various vendors
Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures.
Participates in responding to semi-complex service calls.
Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements.
Performs semi-complex work within technical or paraprofessional area.
Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Refers complex, unusual problems to others.
What We Are Looking For:
Trade school graduate or two-year associate’s degree in a mechanical, electrical, or mechanical technician program. Bachelor's degree in engineering preferred.
Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. The successful candidate must have some work experience with material handling equipment. Service experience with
Automatic Guided Vehicles (AGV), Automated Storage and Retrieval Systems (AS/RS), or conveyors is highly prized.
Must be willing to travel on short notice and spend more than 80% of the time traveling. May be continuously away from home for as long as a month (offer travel expenses).
Must be willing to be available during off hours and travel accordingly.
Willingness to work weekends, holidays, and off shifts.
Must be able to act calmly in stressful situations.
Must be able to write concise, clear, and complete trip reports in the time frame required according to Dematic procedures.
Must have knowledge in the use of personal computers for word processing, database functions and communications. Understanding personal computer hardware setup and software configuration required.
Working experience with troubleshooting Programable Logistic Controllers (PLC) is required.
Able to lift and move material up to 50 pounds each
Regular bending, lifting, stretching, and reaching both below the waist and above the head
Occasionally push and pull wheeled dollies loaded with products up to 100 pounds
Able to climb ladders and gangways safely and without limitation
Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces
Job details
How this role compares
Computed from every other active Controls Commissioning role in our database, not just this employer's listings.
We currently track 496 comparable Controls Commissioning roles across 15 employers.
Salary context
24 of 496 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 496 comparable roles
+ 41 more countries
Seniority mix
123 of 496 peers have a known seniority level
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.