Associate Mechatronics Field Engineer
We couldn't confirm this posting on FANUC America's site in our latest checks -- see current similar openings below.
About this opportunity
Who You Are
The Associate Field Service Engineer will be responsible for providing extensive service to most commonly encountered products and problems without assistance. An intermediate-level position requiring broad technical knowledge with the regular application of advanced engineering principles, practices and techniques.
Reporting to our Auburn, WA office, the Associate Field Service Engineer will provide support to customers in Washington, Oregon, Northern California, Nevada, Idaho, Montana and Wyoming states with on-site repair, troubleshooting and /or maintenance services for CNC’s and related system peripheral equipment.
How It's Done
Provide maintenance and troubleshooting for CNCs, servo, spindle drive and motor products. Investigate customer complaints and perform analysis to determine the cause(s). Operate with consistent support of Supervisor/Manager
Actively participate in on-the-job training and classroom instruction
Understand and promote the company goal of exceeding customer expectations while learning how to deal with customers
Report quality problems to the appropriate manager/supervisor as they are encountered
Control inventory as assigned
Learn service operations, procedures and policies, including timely and accurate submission of required paperwork
Maintain all company-provided equipment, including tools
Travel as required within company-provided directions and guidelines
Travel to customer sites with some overnight travel ranging from 4-6 nights per month
Able to travel by airplane for training purposes/ meetings as needed
Supervisor/Manager provides detailed instructions and screens assignments to ensure a proper match for the Service
Engineer’s level of expertise
Appropriate diagnosis, repair and parts needs will be discussed with the Supervisor/Manager
Frequently work with a more senior-level Field Service Engineer
What You Need
High School Diploma or GED
Transport equipment and parts (weighing up to 75 pounds) to customer locations
Ability to diagnose and problem-solve
Ability to make preliminary selections and adaptation of engineering alternatives
Ability to learn and absorb new ideas quickly and completely to keep current with changes in technology and methodologies
Good oral and written communication skills
Troubleshooting ability
Use of diagnostic tools
Flexibility in traveling 80% - 90% to customer sites
Must have or be able to obtain a valid driver’s license
Must be able to drive throughout the organizations service area for business as required
Must be able to legally rent and operate a vehicle in the United States and Canada for business travel purposes
What Would Be Even Better
Associate’s or bachelor’s degree in Electronics or Mechatronics, Technical Trade School graduate and/or relevant work experience in a related field
Two years of relevant experience in a technical customer support or field service environment
Previous CNC exposure or experience
It's Your Move
Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.
If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program
FANUC American is seeking a qualified applicant for an Associate Field Service Engineer role. The pay range for this position is $53,578 - $85,948 per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America. Benefits include medical insurance, 401k savings, paid vacation, vision insurance, dental insurance, tuition reimbursements, disability insurance, life insurance, and paid holidays. More information related to benefits offered by FANUC America can be found at the hyperlink attached here .
A compensation package offered to a successful applicant will ultimately be determined by consideration of a variety of factors, including, but not limited to, an applicant’s geographic location, educational attainment, and level of experience.
Sponsorship is not provided for this position.
Equal Opportunity Employer, including disabled and veterans.
Job details
How this role compares
Computed from every other active Controls Engineering role in our database, not just this employer's listings.
We currently track 37 comparable Associate Controls Engineering roles across 7 employers.
Salary context
5 of 37 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 37 comparable roles
+ 1 more countries
Seniority mix
37 of 37 peers have a known seniority level
Currently open similar roles
This posting is closed, but here are live openings closest to it -- ranked by similarity, not by how well you'd qualify for them.
Open in 2 locations
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.