Lead Building Automation Service Specialist

Position Location: This role supports our Latham, NY  branch location, which serves customers throughout the greater Albany & Rensselaer, NY  area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are i mproving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe , adaptable, and responsible environments. Our aim isn’t  just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us !

Our Lead  Service Specialists  performs assigned tasks on building automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed.  Our Lead Service Specialists are the face of Siemens,   and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

As a  Lead Service Specialist, you will:   

Execute digitalization and standard service operations strategies

Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel

Follow safety requirements as outlined by Siemens and customers

Successfully complete assigned training as outlined in the training path

Follow mandatory policies, procedures, and standards

Develop relationships at all levels within the customer’s organization and exhibit strong customer service skills

Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations

May coordinate with contractors on job sites and maintains tools and test equipment

Respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types and complete service ticket documentation per the policy

Follow and maintain preventive maintenance schedules and maintain complete and accurate documentation of services performed and generate reports within Siemens tools

Provide instructions to customer personnel regarding proper system operations and assist with training

Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement

Perform system checkout and startup on projects, participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs

Lead and mentor other Service Technicians and identify quote deficiency repairs

Develop strong working relationships with internal and external customers, identify needs, and resolve issues, and use Siemens technology and devices

Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)

Work rotational On-Call after approximately one year of employment

This role will work onsite at Regeneron pharmaceuticals

You will make an impact with these qualifications:

Basic Qualifications:

5+ years of experience performing preventive maintenance and diagnostics of building automation systems

Demonstrated on-the-job experience with:

Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking

Engineering concepts, programming, job start-up and checkout, and troubleshooting

Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

Must be able to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 50 pounds unassisted

Experience with Microsoft Office (Word, Excel, and Outlook)

Must be able and willing to work overtime and on-call as needed

Verbal and written communication skills in English

Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

High school diploma or state-recognized GED

Specialized skill training/certification

Experience installing and servicing electronic control or HVAC equipment; 1+ years

Demonstrated use of building automation systems, PLCs, HVAC, electrical concepts, and building operations

Engineering and programming (PLC or BMS) background

Ready to create your own journey?   Join u s today !

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing  equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

# LI-BS1 #Northeast-EREF  #VeteranCareers #TransitioningServiceMember #MilitarySpouse

Curious to see what a Building Automation Specialist does every day?

You’ll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $66,259 - $113,587  annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link  Accommodation for disability form .  If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click  here .

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.