Dematic Posted August 26, 2026

Controls Engineer Technical Support - Night Shift

Grand Rapids, United States Full time
Controls Engineering

Dematic is the source of truth for this posting and owns the application process. We surface normalized context and market comparison you won't find on the original listing.

About this opportunity

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.

We offer:

What We Offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

The base pay range for this role is estimated to be $53,000 - $113,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Join Dematic Corp. as a Controls Engineer Technical Support - Night Shift and be part of a team that is driven to achieve world-class results! This role offers the outstanding opportunity to work directly with customers, helping them navigate and resolve technical issues with precision and expertise. Your contribution will be essential in ensuring flawless performance of our systems, making a real difference in the material handling industry.

What You Will Do In This Role:

Participate in the support of semi-complex systems that integrate hardware and software.

Provide support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up.

Recommend ideas related to efficiency improvement, cost reduction, and enhancement of customer happiness.

Offer outstanding troubleshooting expertise to Dematic's customers.

Travel between 20-30% to different customer locations, which may include weekends and overtime.

What We Are Looking For:

Bachelor's Degree in a related field or equivalent experience.

1+ year's experience in a related field providing Customer Service Support.

Experience with Allen Bradley and Schneider PLC controls platforms.

Expertise in controls hardware troubleshooting.

Proficiency in electrical troubleshooting.

Strong Customer Service mentality.

Excellent verbal and written communication skills.

Ability to work independently and collaboratively within a team environment.

Dematic Corp. values inclusiveness and collaboration. Ambitious individuals with technical skills and customer focus are encouraged to join us.

#LI-DH1

#inpost

Job details

Seniority
Not listed
Role
Controls Engineering
Industry
Not listed
Location
Grand Rapids, United States
Employment type
Full time
Travel
Up to 30%

How this role compares

Computed from every other active Controls Engineering role in our database, not just this employer's listings.

We currently track 496 comparable Controls Engineering roles across 18 employers.

496Comparable roles tracked
358Currently active
18Companies hiring similar roles
45Countries represented

Salary context

35 of 496 peers report a salary range (USD, annualized)

Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.

This roleSubject $53,000/yr – $113,000/yr
Lowest disclosed · Associate Mechatronics Field Engineer · FANUC America $5,300/yr – $85,000/yr
Highest disclosed · Sr Advanced Project Engineer · Honeywell $153,000/yr – $191,000/yr
Peer group range $45,150 – $172,000 (median $112,000)

Where these roles are based

Top locations among the 496 comparable roles

India167
United States129
Canada20
China18
Mexico15
Germany13

+ 39 more countries

Seniority mix

139 of 496 peers have a known seniority level

Senior97
Associate28
Manager8
Principal4
Intern/Fellow/Postdoc2

Similar opportunities

The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.

40%similar
Rockwell Automation (USA) Orlando, FL, United States
Same role Same country
40%similar
Rockwell Automation (USA) Mayfield Heights, OH, United States Senior
Same role Same country
40%similar
ABB Albuquerque, New Mexico, United States of America
Same role Same country
40%similar
ABB Cleveland, Ohio, United States of America Senior
Same role Same country
40%similar
ABB Senior
Same role Same country

Open in 2 locations

Houston, United StatesLake Mary, United States

Notify me about similar jobs

Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.

Or follow every new Controls Engineering job, narrowed by PLC/SCADA platform, location and employer: set up a job alert.

How we calculate "similar"

No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.

Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.

40%
Automation Controls, Customer Support
Rockwell Automation (USA) · Orlando, FL, United States · Seniority not listed
Role Therapeutic area Seniority Country
40%
Controls Engineer
ABB · Albuquerque, New Mexico, United States of America · Seniority not listed
Role Therapeutic area Seniority Country
40%
Senior Project Engineer
ABB · Houston, Texas, United States of America · Senior
Role Therapeutic area Seniority Country
40%
Senior Project Engineer
ABB · Lake Mary, Florida, United States of America · Senior
Role Therapeutic area Seniority Country
Unmatched or unknown dimensions score exactly the same: 0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.